Legal

Data deletion instructions

You can request deletion of your account and all associated WhatsApp data at any time. There are two ways to do it.

Option 1 — In the mobile app

Instant

  1. 01

    Open the MB2S Connect mobile application.

  2. 02

    Go to Settings.

  3. 03

    Tap Delete Account & Data.

  4. 04

    Confirm in the dialog that appears.

This action is irreversible and purges your credentials from our active database immediately.

Option 2 — By email

Within 48 hours

If you cannot access the application, send a deletion request to our support team and we will process it manually.

Email support@mb2sconnect.com
Subject Data Deletion Request
Include The email on your account
Send a deletion request
What is removed

Everything tied to your account.

Once your request is processed, the following is permanently wiped from our production servers:

  • Meta Business Phone Number IDs and authorised access tokens
  • All uploaded customer phone lists and contact metadata
  • Campaign history, message logs and performance metrics
  • Your user profile and authentication credentials

See also our privacy policy for how data is handled while your account is active.