Legal

Privacy Policy

Last updated 13 May 2026

Welcome to MB2S Connect, operated by MB2S Tech. Your privacy is critically important to us. This policy describes how we handle data to ensure compliance with Meta's WhatsApp Business API standards.

The short version: we hold your Meta credentials and contact lists in order to send your messages. We do not sell, rent or trade them, and you can have everything deleted at any time from inside the app.

1. Information we collect

To provide the MB2S Connect service, we collect and process the following categories of data:

  • Business account data: your Meta Business Account ID, Phone Number ID, and authorised access tokens.
  • Customer phone numbers: the contact lists you upload to facilitate bulk messaging campaigns.
  • Message logs: metadata and logs of messages sent and received via the API, used to provide delivery and read receipts.
  • Usage data: technical logs and analytics used to improve the performance and security of our platform.

2. How we process your data

MB2S Connect acts as a service provider. We process your data exclusively to facilitate bulk WhatsApp messaging through the official Meta WhatsApp Business API.

All sensitive data, including Meta access tokens and customer lists, is stored using industry-standard AES-256-GCM authenticated encryption in our secure cloud databases, including Supabase. We do not sell, rent or trade your customer lists or message logs to any third parties.

3. Opt-out and your control

We strictly adhere to Meta's messaging policies. Any recipient of a message sent via MB2S Connect can opt out of future communications by replying with "STOP" or "UNSUBSCRIBE", or by using the opt-out button in the message template. Our system processes these requests automatically and blocks the associated number from all future campaigns immediately.

4. Data deletion and your rights

You have the right to request the complete deletion of your business account and all associated data, including contact lists and message logs, from our servers.

Deletion can be requested instantly through Settings in the MB2S Connect mobile application. For detailed instructions, see our data deletion page.

5. Meta data processing

By using our app, you acknowledge that your data is also processed by Meta Platforms, Inc. in accordance with their WhatsApp Business Terms of Service and the Meta Privacy Policy.

6. Contact

For any questions about this policy or how your data is handled, write to support@mb2sconnect.com.